Summer 2022

233 C ustomer ’ s O wn M aterial Package Information All packages of material sent to the factory must include a C.O.M. Control Form (from the Dealer Customer Center or C.O.M. Dept), with the follow- ing information: 1. Dealer name 2. Customer name 3. Style number on which fabric is to be applied 4. Attach a swatch of the fabric to the C.O.M. Control Form A C.O.M./C.O.L. order sent without the complet- ed form will be placed on hold until received. By failing to send the form, we are not responsi- ble for the delay in production. Shipping Address Ship package of customer material to the follow- ing address: Norwalk Furniture Attn: C.O.M. Department 100 Furniture Parkway Norwalk, Ohio 44857 Special Requests Any special requests or instructions for appli- cation should be noted at the time the order is placed. If no special instructions accompany the order or fabric, it will be cut according to our usu- al standards. Example: Specifying that the C.O.M. should run railroad or conventional Pillows When ordering material for a C.O.M. style that includes pillows, please allow extra fabric for the pillows. The list of approximate C.O.M. yardage requirements does not include yardage needed for the pillows. Cord & Fringe Trim C.O.M cord may be applied to pillows and above a skirt; C.O.M. fringe to pillows. There will be a processing fee. Must have 1/2” lip for proper sew- ing application. Bullion Fringe Bullion fringe may be applied as a decorative trim over skirts or as a pillow trim. Contact C.O.M. Dept for the recommended length for your style (name and group number). Bullion must be attached just below the skirt welt. C.O.M. Dept can tell you the finished heights of skirts. See Custom Options for style availability. Pricing C.O.M. fabric orders should be priced in code 3 . When customers provide their own leather (C.O.L.), the order should be priced in code B . Delivery All C.O.M. orders are acknowledged only after the fabric arrives at the factory. Make sure your customer is aware that production of the order starts when everything on the order is confirmed ready. Delivery quotes would start from that date.

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